This SendPro release introduces several targeted improvements based on direct client feedback. Webhook handling is now more configurable and transparent, giving admins more control over retries, notifications, and enablement. The AI Assistant has been fine-tuned to offer more accurate support responses, and behind the scenes, certificate checks have been optimized to ensure smoother delivery readiness.
In this article you will learn more about:
Webhook improvements
This release introduces several targeted improvements to webhooks in Spotler SendPro. The goal is to provide more control, clearer insight into delays, and better management of webhook behaviour at account level.
- A new setting allows demotion notifications to be ignored. This is useful if notifications about minor delays are not required. This setting is available via the API only and must be implemented by Spotler Support.
- Webhook notifications now include additional information in the Notification message data, making it easier to identify the cause of delays.
- Webhook retry intervals have been adjusted and now occur more frequently by default.
- Webhooks can now be enabled or disabled per account. These settings are managed by Spotler Support.
Need help with configuration?
If you would like help setting up webhooks, please contact your Account Manager or Customer Success Manager for more information and further assistance.
AI Assistant
The AI Assistant has been fine-tuned to improve the quality of its responses. A new locale setting has been added to the Zendesk popup, helping the Assistant better understand the language context of each conversation. This results in faster, more relevant answers when asking for help inside SendPro.
Platform improvements
To improve domain readiness and reduce delays in sending, the frequency of web domain certificate checks has been increased. Timeout settings for these checks have also been adjusted to make the validation process more reliable and consistent.