Setting up a Source

Sources in SendPro are the systems that send messages into your account. These could be anything you use - such as a webshop, ticketing platform, or other applications.

You can add multiple sources to your account, each with its own set of credentials. This means you can route all your messages through SendPro, no matter which system they come from.

To track activity, you can use Source Reports or set up Source Notifications to stay informed about your messages.

Every account needs at least one source.

  • SendPro Basic accounts include a SMTP source and an API source, ready for you to use.
  • SendPro Premium accounts let you create as many sources as you want - of any type.

How to use the source wizard

You can easily set up a new source using our Source wizard. Please note, that you need to have Admin level access to set up a source. If you have a SendPro Basic account, you can add and remove credentials, but you cannot create a new source. We’ve set up an SMTP source and an Api source for you to use.

Each SendPro account also has a standard source names SendPro. This source is used for messages originated from SendPro, such as BCC messages and resends. You cannot change or remove this source.

Getting started with the Source Wizard

Step 1: Open the source wizard

  1. Go to Setup > Sources & API in the main menu.

    Create credentials wizard.png

  2. You will see a list of existing sources. Here you can:
    • Edit existing sources
    • Or, click Create Credentials Wizard to begin setting up a new source

Step 2: Select a Protocol

The first screen in the Source Wizard asks you to choose a protocol type. The available options are:

  • SMTP 
  • SMTP Header Auth (Exchange Online)
  • Inbox
  • Inbox Domain
  • SMPP
  • API

Tip: The most commonly used types are SMTP and API.

If you already have a source of the selected type, the system will ask whether you want to:

  • Create a new source of that type, or
  • Add new credentials to the existing one

Step 3: Configure Source Settings

You’ll now define the source settings. This includes:

  • Description: Optional label to help you identify the source
  • Protocol-specific settings: These vary depending on the type selected
    ➡️ Check this article for configuration instructions: Getting started with Spotler SendPro - Set up

Once you've filled in the required information, click Create Credentials.

This creates a username and a password that enables a link between your system and SendPro. Before you create the credentials, you first specify the settings. All these settings, except for the password, can be changed at a later time. The password is stored with encryption and no one can access it afterwards.

Important

The password is shown once, so make sure to save it securely. If you have lost your password, you will need to create new credentials. Also, be mindful that the passwords generated for the sources are unique and should not be shared with anyone else. Save your source credentials to somewhere safe.

Your source is now ready for use.

 

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